Privacy Policy

This policy explains what information Multisis collects, why we collect it, how it is protected and the choices you have. It applies to the Multisis website and application.

We also receive basic technical information that any web service handles in normal operation, such as IP address, browser type and request logs, which we use to keep the service secure and reliable.

• To authenticate you and operate your account.
• To run each question through your configured thinkers and judge and to display the results.
• To save your conversations so you can reopen, rename and delete them.
• To maintain security, prevent abuse and enforce our usage guidelines.
• To diagnose problems and improve the reliability of the service.

We do not sell personal information and we do not use your conversations to train our own models.

Multisis works with third-party AI providers that you choose and configure. When you send a prompt, the text of that prompt, recent conversation context and, for the judge, the thinkers’ drafts are transmitted to the providers you selected so they can generate responses.

• Requests are made using your own provider keys and are governed by each provider’s own terms and privacy practices.
• Each provider may process and retain data according to its own policies. Review them before sending sensitive information.
• Because several models see your question, avoid including confidential, regulated or personal data you would not want shared with every selected provider.

Provider keys are stored encrypted in our database and are accessible only to your authenticated account. They are used solely to make the requests you initiate and are never displayed to other users.

You can replace or remove your keys at any time from settings. Removing them deletes the stored copy from your account. We also recommend setting spending limits with your providers and rotating keys periodically.

• Conversations are kept until you delete them. Deleting a chat removes its stored turns.
• Saved API keys are kept until you remove them or delete your account.
• Limited security and operational logs may be retained for a short period to protect the service.
• To delete your account and all associated data, contact us and we will process the request promptly.

We share information only in the following limited circumstances:

• With infrastructure and authentication vendors that host and operate Multisis on our behalf, under appropriate safeguards.
• With the model providers you choose, as described above.
• When required by law, or to protect the rights, safety and security of our users and the service.
• In connection with a business transfer, in which case we will notify you of any material change to how your data is handled.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct information that is inaccurate or incomplete.
• Delete your information and close your account.
• Export a copy of your data in a portable format.
• Object to or restrict certain processing.

Many of these actions are available directly in the app, including renaming and deleting chats and removing keys. For anything else, contact us using the details below.

Multisis is not intended for children under 13, or under the age of digital consent in your country. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this policy from time to time. When we make material changes we will revise the date at the top of this page and, where appropriate, notify you in the app. Continued use of Multisis after changes take effect means you accept the updated policy.

For privacy questions or requests, email support@multisis.space. You may also want to read our usage guidelines and learn more about Multisis.